Shipping Policy
Thank you for shopping with us! Below are the details of our shipping policy to ensure a smooth and transparent shopping experience.
Processing Time:
- In-stock items: Orders will be processed and shipped within 72 hours of purchase.
- Pre-order/Made to order items: For pre-order products, we require 3-5 business days to complete production before shipping.
Shipping Times:
Delivery times vary depending on your location and the selected shipping method at checkout. You will receive a tracking number once your order is shipped.
Estimated delivery times for some regions are as follows:
- United States: 5–9 business days
- Canada: 8–12 business days
- United Kingdom: 3–7 business days
- Germany: 6–9 business days
- France: 4–7 business days
Customs and Duties:
International orders may be subject to customs duties or taxes, which are the responsibility of the buyer. Please check your local regulations for more information.
Additional Notes:
Orders placed on weekends or holidays will be processed on the next business day. For any questions or special requests, feel free to contact our customer service team at service@zogiwel.com.
Thank you for your support!